If you are unsure which type of processor your organization currently uses, you can follow these steps to locate that information:
  1. Select Management in the menu bar
  2. Click My Organization in the Admin tile
  3. Click eCommerce

On this page you will see a Transaction Processors section; if your organization has linked one of the 3 processors eTapestry is compatible with to your database, you will see the processor listed within this section.

If you are interested in obtaining a BBMS processor, you would want to contact bbms@blackbaud.com

If you are interested in creating an account with Sage so that you can process EFT donations, you will need to contact Stephanie Beardmore at sbeardmore@fairwaypayments.com or 800-807-5871

Sage technical support can be contacted at 877-470-4001, which goes directly to Virtual Terminal support for Sage.