When attempting to add a media object in The Raiser's Edge, users can experience any of the following error messages in sequence if the record contains many large embedded media objects:
Error: Out of Memory Error: Undefined REError Error: Runtime error -2147219869 . No collection transaction active Error: Cannot call friend function on object which is not an instance of defining class Error: Constituent17: Runtime error 13: Type mismatch
Download and install the latest version and patch, if applicable.
Remove some of the media objects from the record that are outdated or no longer need to be stored for immediate reference OR
Create an alternate constituent record for the constituent on which to store additional media objects