User receives the prompt that "Write-Offs cannot be displayed by the Gift form" when trying to open a Write-off directly from the results tab of a gift query.
This message is displayed by design. Write-offs are not actually independent records and so cannot be opened directly from the results screen of the query.
In order to open the write-off form, follow the steps below:
1. Create a gift query with the following Criteria: +Gift Information, Gift type equals Pledge AND Pledge Balance greater than $1
On the Output tab, select at least one output field such as Gift Amount or Gift Date
2. Highlight one the rows and open the Pledge. 3. Select Installments/Payments tab 4. On the Installments/Payments tab, highlight the row with Write-Off under the Gift type 5. Right-right click on this row and select Go to Write-Off
The write-off screen for that particular installment will appear.