Next transaction date missing from Recurring Gifts when a global change process is used to change Status

The "Set recurring gift status" global change process can be used to update the status of recurring gifts to Active, Held, Terminated, or Completed.  However, when the global change process updates the status from Held to Active, the recurring gifts are not update with a Next transaction date - the field is blank.
Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 

Environment

 2.9.1001.133
 2.9.1001, patch 136 ; 2.91.1535, patch 110

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.