Ensure the discount code is set up within the Code Library:
- Navigate to Control > Code Library > Discount Code
- Click Edit next to the code and note that the code is case sensitive
- Navigate to Communities>Special Events>Friends Asking Friends>Kintera Thon
- Hover over the event and select Website Info
- Click Fee Structure
- Click Discount next to the Registration Type that the code should be applied to
- Verify the correct discount code is selected, if not select the discount code, Save and navigate back to the Webinfo Checklist and click the green Publish This Event Now button