Blank email addresses are added by the import process.

When the following conditions are met, users may notice that blank email addresses are added to constituent records after completing an import process.

  1. The import process is based off of a constituent update batch template.
  2. Some of the email address fields in the import file are populated (i.e. Email address info source), but the actual email address is not supplied.
Users are unable to add a blank email address using the one-off add form without receiving the following error, "Error: Email Address required." However, CRM allows the blank email address to be imported into batch and committed to constituent records without throwing an exception.  
We are currently evaluating this issue and will update this article when we have more information.



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