Time out Error when logging into NetCommunity with a user that has a Raisers Edge linked NetCommunity record

 Any user that has a RE linked BBNC record will receive a time out error when trying to log into NetCommunity.

The following errors will show up in the BBNC Error Log: 
 
166937System.Net.WebExceptionThe operation has timed outat System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request) at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Blackbaud.Web.Content.Core.RE7Service.MasterService.GetConstitData(GetConstitDataArgs args) at Blackbaud.Web.Content.Core.Data.ShelbyConstituent.GetConstituentFromRE(Int32 recordId)7/26/2013 6:50:36 PM
166938System.ApplicationExceptionBlackbaud NetCommunity Error - error loading constituent: The operation has timed outat Blackbaud.Web.Content.Core.Data.ShelbyConstituent.GetConstituentFromRE(Int32 recordId) at Blackbaud.Web.Content.Core.Data.ShelbyConstituent.RELoadConstitData(Int32 recordId) at Blackbaud.Web.Content.Core.Data.ShelbyConstituent..ctor(Int32 id, Boolean bypassPrivacy, Boolean bypassCache, Boolean forcePendingTransactionCheck, eBBSystemTypes bbsystem, eBBRecordTypes bbrecordType, Boolean bAssumeCurrentUser) at Blackbaud.Web.Content.Core.User.get_Constituent(Boolean BypassPrivacy, Boolean ForcePendingProfileCheck) at Blackbaud.Web.Content.Portal.SignIn.SignInDisplay.RenderAdditionalFields() at Blackbaud.Web.Content.Portal.SignIn.SignInDisplay.Page_Load(Object sender, EventArgs e) at System.EventHandler.Invoke(Object sender, EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)7/26/2013 6:50:36 PM

The client is able to log into the NetCommunity Plugin on the Raisers Edge Web Server and the connection test shows "successful".   

 
 This is resolved in the latest version of NetCommunity. If this behavior is persistent, please confirm you’re on the latest version of NetCommunity.

Environment

 6.51.736.3

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