Note : Before you proceed with the following instructions, back up the database. If your organization integrates multiple Blackbaud products, refer to the Additional Requirements section of the backup article.


  1. Create a static action query of the actions to change (e.g. Letter For Constituent equals [letter name to be deleted]
  2. On the navigation bar, click Admin, Globally Change Records
  3. Highlight Action and click New Change
  4. Click Include and choose Selected Actions
  5. Select the query created in step 1
  6. Select Actions in the Show field
  7. Highlight Letter and click Select
  8. Select the appropriate operator as the Operation
  9. Enter the appropriate value from the drop-down
  10. Mark the checkbox to overwrite existing values (if replacing with another value)
  11. Click OK
  12. Mark the Create Control Report box (and any other options you would like)
  13. Click Change Now