Why are some of my colleagues not displaying as "Active Users" on Blackbaud.com? I see my user in the All Associated user section, but needs to be active. What is the difference in Active Users and Associated Users?
Users are considered "Active Users" on Blackbaud.com after they've logged into Blackbaud.com. Users will display in the All Associated Users until they log into blackbaud.com and go to a support page.