- Login to Luminate CRM.
- At the top of any Salesforce page, click the down arrow next to your name (upper right). From the menu under your name, select Setup or My Settings — whichever one appears.
- From the left pane, select one of the following:
- If you clicked Setup, select My Personal Information > Grant Login Access.
- If you clicked My Settings, select Personal > Grant Account Login Access.
- Next to “Convio Support” use the drop-down menu to choose either “1 month” or “1 week”.
- Click Save.
Connect and collaborate with fellow Blackbaud users.