There are fields (standard/custom) that are visible on the constituent record, but they are not available in the output field options for Mail Merges and Queries. How do I add these fields?
Luminate's standard functionality will only display a specific set of standard fields in Mail Merges and Queries. A few examples of non-standard fields that do not display by default are listed below.
Origin Application Reference ID
External revision ID
CRM Last Sync
These fields are listed as Biographical Information in Mail Merges. In Queries, these fields are under the Field Type of System. If you would like to have some of these fields enabled, please Contact Support and provide this article number.
Note: Making fields visible in Mail Merges and Queries will also make them visible (though not necessarily editable) on the Constituent360 profile.