Likely you have many constituent who have sustaining gifts set up in your system and they want to be able to edit their gift information, like updating their credit card info, their gift amount or their next gift date. You can set this area up for them and choose what information you want them to be able to change.

To do this:
  1. Edit the Donation form where the sustaining gift was made.
  2. Go to Step #3. Design Donor Screens
  3. Then under Related Actions go to Configure Service Center
In here you have an HTML area to give some information for the section for the client and a series of check boxes under "Gift Payment Modification Options"
  • Yes, allow donors to modify their billing information 
  • Yes, allow donors to discontinue payments for this gift  Step .
  • Yes, allow donors to skip their next gift payment  Step .
  • Yes, allow donors to modify the gift amount  Step .
  • Yes, allow donors to modify the date of their next gift payment  Step .

You do not need to select all of these items, but allowing them to update their billing information will allow them to update their credit card.