Error: Server was unable to process request. Template name is invalid. - when viewing Secure Payment Template Exceptions

After clicking Update Templates for the secure payment templates, it completes with Exceptions. When reviewing the error logs, you see the following error:

Failed to update template for page ' PAGE NAME HERE' (Page ID: 123; Content ID: 456; Delivery Channel: 12a36292-0f3c-43ac-af13-7767ad9d4057)
Failed to save template  PAGE NAME HERE (123_23b56292-0f3c-43ac-af13-7767ad9d4057).

Server was unable to process request. ---> Template name is invalid.

Error may include: String pagename
Special characters in the page name can trigger exceptions. We resolved this behavior in the latest version of NetCommunity. 
Download and install the latest version and patch, if applicable. 

If you're not on the latest version, change the page name to remove the special characters. Update secure payment templates once the page name change is complete and saved.

Payment page for event registration or donation form is not showing the correct template

Environment

 6.53.516, Patch 5
 6.58

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.