Receipt Stack Field Limited to 10 Characters

The Receipt Stack field in the Financial area of NetCommunity now only allows 10 characters

Error appears when attempting to save any changes in Administration - Sites & Settings

The following error(s) must be corrected before continuing:
Please enter a receipt stack 10 characters or less.

A change was made in 6.51 that limits this field to 10 characters to allow mapping to the Receipt stack short name in BBIS and BBNC.

Workaround: Change the Receipt Stack name to match the short name for the Receipt stack, or a name that is less than 10 characters.  You may need to change your reporting in The Raiser's Edge.

To change the Receipt Stack field:
1. Log into Blackbaud NetCommunity as a Supervisor User
2. Navigate to Administration - Sites & Settings
3. With the Organization level, top level, selected on the left hand navigation tree, Select the Financial tab on the right.
4. Change the value in the "Receipt Stack:" field
5. Select Save and allow your changes to save before navigating away from the page.

Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 

Environment

 6.51.736.0
 6.51.736, patch 6

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.