Error: Server Error in / Application. when attempting to edit a NetCommunity user account that is linked to The Raiser's Edge

Attempting to edit a NetCommunity user account that is linked to The Raiser's Edge returns a generic runtime error titled "Server Error in '/' Application" from multiple workstations and browsers.

NOTE:


Editing NetCommunity user accounts that are linked only to Education Edge (or not linked to a back office application at all) functions normally.
The testconfig.aspx page shows all test results as "OK".
The pluginservice testconfig.asps page shows all test results as "OK".
Attempting to edit a user accounts that is linked to RE from the REWS does not return a more explicit message; only the generic RTE information is displayed.
Starting a new Constituent list in NetCommunity allows successfully searching RE queries and returns results.


BBNC error table details after triggering the runtime error appear as follows:
System.Web.Services.Protocols.SoapException 
Server was unable to process request. ---> Could not load type 'Blackbaud.PIA.RE7.BBInterfaces.IBBFuzzyDupClient' from assembly 'Blackbaud.PIA.RE7.BBInterfaces, Version=7.9.9.9, Culture=neutral, PublicKeyToken=d32fc0c6276b37c8'. 
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)    at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)    at Blackbaud.Web.Content.Core.RE7Service.MasterService.GetConstitData(GetConstitDataArgs args)    at Blackbaud.Web.Content.Core.Data.ShelbyConstituent.GetConstituentFromRE(Int32 recordId) 

System.ApplicationException 
Blackbaud NetCommunity Error - error loading constituent: Could not load type 'Blackbaud.PIA.RE7.BBInterfaces.IBBFuzzyDupClient' from assembly 'Blackbaud.PIA.RE7.BBInterfaces, Version=7.9.9.9, Culture=neutral, PublicKeyToken=d32fc0c6276b37c8'.
at Blackbaud.Web.Content.Core.Data.ShelbyConstituent.GetConstituentFromRE(Int32 recordId)    at Blackbaud.Web.Content.Core.Data.ShelbyConstituent.RELoadConstitData(Int32 recordId)    at Blackbaud.Web.Content.Core.Data.ShelbyConstituent..ctor(Int32 id, Boolean bypassPrivacy, Boolean bypassCache, Boolean forcePendingTransactionCheck, eBBSystemTypes bbsystem, eBBRecordTypes bbrecordType, Boolean bAssumeCurrentUser)    at Blackbaud.Web.Content.Core.User.get_Constituent(Boolean BypassPrivacy, Boolean ForcePendingProfileCheck)    at Blackbaud.Web.Content.Portal.UserEditor.BindDataConstit()    at Blackbaud.Web.Content.Portal.UserEditor.LoadData()    at Blackbaud.Web.Content.Portal.UserEditor.Page_Load(Object sender, EventArgs e)    at System.EventHandler.Invoke(Object sender, EventArgs e)    at System.Web.UI.Control.LoadRecursive()    at System.Web.UI.Control.LoadRecursive()    at System.Web.UI.Control.LoadRecursive()    at System.Web.UI.Control.LoadRecursive()    at System.Web.UI.Control.LoadRecursive()    at System.Web.UI.Control.LoadRecursive()    at System.Web.UI.Control.LoadRecursive()    at System.Web.UI.Control.LoadRecursive()    at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) 

System.Web.HttpException 
The file '/404.aspx' does not exist. 
at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate)    at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile, Boolean throwIfNotFound, Boolean ensureIsUpToDate)    at System.Web.Compilation.BuildManager.GetVirtualPathObjectFactory(VirtualPath virtualPath, HttpContext context, Boolean allowCrossApp, Boolean throwIfNotFound)    at System.Web.Compilation.BuildManager.CreateInstanceFromVirtualPath(VirtualPath virtualPath, Type requiredBaseType, HttpContext context, Boolean allowCrossApp)    at Blackbaud.Web.Content.Portal.WildCardRouteHandler.MyHandler(RequestContext requestContext)    at Blackbaud.Web.Content.Portal.RouteHandlerBase.GetHttpHandler(RequestContext requestContext)    at System.Web.Routing.UrlRoutingModule.PostResolveRequestCache(HttpContextBase context)    at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()    at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) 


 

Uninstall and re-install the following applications on the Raiser's Edge Web Service (REWS) server:
1. The Raiser's Edge
2. The Education Edge / The Financial Edge
3. Blackbaud NetCommunity

Environment

 6.45 patch 13

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