Please follow the below listed instructions until this issue is resolved.
  1. If you are typing in your Files Folder password each time you log in, please ensure you are entering the correct password and/or your current password hasn't expired.
  2. If you use FileZilla Defaults to access the Files Folder, please update your password in the default to match your current hosting password.
If the issue persists after following the above steps, please Click Chat with Support and reference this article.