Payments are not pulled into Batch when running the Generate payments process for a Pledge that has multiple installments

 When the Generate payments process is run to include multiple installments on a pledge, only the first installment is pulled into the batch.
 After ensuring the first installment is pulled into the Batch correctly, run the Credit card processing function to authorize the payment in this Batch and then Commit the Batch.  After successfully Committing the Batch, run the Generate payments process again to pull in the other installment.

Environment

 2.95

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.