Large empty space appearing above or below logo in Essentials-based Thon event

When viewing an Blackbaud Sphere Thon event site based on the Essentials template, a visitor may find that there is a white space above or below the banner image on the page.  This article discusses how to address this empty space. 

Ensure the header logo in your event is no larger than 300px wide. If the logo is larger than 300px wide, edit the logo in photo editing software and reupload the photo with a new file name.
If this does not resolve the spacing, chat with Support and reference this article .

Include the name of the event and its URL in your case.



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