When reconciling credit cards, the View by Disbursement tab will show you a link to download the settlement report. When clicking the triangle next to the date, the details of the individual transactions should appear. You may find that they do not, but you can still download the report. A blank frame appears in the view by disbursement grid and the column spacing appears smaller than the contents displayed.
The Column spacing on the grid is set such that blank space at the end of a column is the only thing that can be seen. This issue will most likely be user specific since the column layouts are remembered for each username.
To fix the column spacing select the More button and choose Restore grid defaults