No RE queries show for selection in Roles in NetCommunity - when attempting to Base Role membership on a query

There are no Raiser's Edge (RE) queries coming through for the Roles in NetCommunity (BBNC) when attempting to Base Role membership on a query.  Also, in schedules Role Refresh is set to run every hour, but it has never run (no error -- just never run).
This was caused by incorrect/mismatched culture settings being set on the web server.

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Environment

 6.55.526.2

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