Error: In account system Account System" the account "Account Number" does not exist when applying a payment to a planned gift"

When a user attempts to apply a payment in batch to a planned gift the batch validation returns an error with the incorrect GL account.  If the payment is applied manually the revenue receives the correct GL distributions.  The user can also turn on the unmapped transaction settings in the GL the batch will commit without error and the generated payment will receive the correct distribution.
Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 

Environment

 2.94.1524.77
 2.94.1524, patch 82 ; 3.0.516, Service Pack 3

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.