On the workstation or server that is hosting the mobile service,
- Go to Control Panel, Administrative Tools, Services.
- Right click on Blackbaud Mobile Service and choose Properties.
- Go to the Log On tab.
- Choose Log on as: This account.
- Username: Email address of the account running the mobile service (Jane.Doe@blackbaud.com) or the Network Login (ex: DOMAIN\JaneDoe)
- Password/Confirm password: customer's email address password.
- Click OK to save these changes.
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