Error: System Error 2: The system cannot find the file specified. Error copying file C:\PROGRAM FILES\BLACKBAUD\The Financial Edge\SYSDB\CONFIG.INI to C:\Users\(username)~1\AppData\Local\Temp\AatrixTemp\Config.ini -when running a Federal Tax Report

You will receive the following error if UAC is enabled when you install Aatrix: Error: System Error 2: The system cannot find the file specified. Error copying file C:\PROGRAM FILES\BLACKBAUD\The Financial Edge\SYSDB\CONFIG.INI to C:\Users\(username)~1\AppData\Local\Temp\AatrixTemp\Config.ini when running a Federal Tax Report

Complete the following steps to resolve this issue:
  1. Log out of the Financial Edge. 
  2. Uninstall Aatrix. 
  3. Reboot the workstation.
  4. Log back onto the workstation as a local admin.
  5. Log into The Financial Edge with the username Supervisor.
  6. Go to Payroll or Accounts Payable > Mail  > Forms  > and choose to run a Tax report (1099s or W-2s respectively).
  7. Choose to install State and Federal Tax reports and do the automatic update if you receive the prompt.

Environment

 Financial Edge
 7.87

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