Error: Configuration Manager cannot be initialized - when launching CRM

Users may receive this error when attempting to launch their application in the Blackbaud Hosting Services environment

Article Number: 63306

Products:

Blackbaud_CRM

To resolve this issue, take the following steps:

1. Uninstall the Citrix Receiver
2. Install Citrix Online Plugin 12.3 - Web

If that does not resolve the issue, log in to the workstation as a local administrator and reinstall the Citrix Client.

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