Users performing installation or upgrades should have local administrator rights on the computer and supervisor rights to your Raiser's Edge database. Updates should be performed when all other users are logged out of the software. The Mobile Service for The Raiser's Edge should only be installed in one location. This upgrade is only required in that one location and will be deployed to any additional workstations where Raiser's Edge is installed.

  1. On the Raiser's Edge navigation menu, click Web Services.

  2. Under Installed Services, next to Mobile Service for The Raiser's Edge (tm), click Install Update.

Note: If the Install Update link is not highlighted under Installed Services the update has been applied and no further action is required.

  1. A confirmation message appears: Do you want to install the update?. Click Yes.


For more information on where and how the RE Mobile Service should be installed, see: