- From Financials, click General Ledger Setup
- Click Define Transaction Mappings
- Click Ticketing Office
- On the Payments tab, edit the line with unearned revenue as a revenue type
- Click the Revenue Type drop down, highlight the row with unearned revenue, click Delete on your keyboard
- Click Ok, click Save
- Click Add
- Select the Revenue Type of Unearned Revenue
- Enter the Debit account for Cash and Credit account for Unearned Revenue. Do the same for credit cards
- Select all the payment methods that apply
- Click Save.
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