When exporting information for organizations for mailings, users may choose whether they want to export the organization information, or information for one of the organization's individual contacts. These options are configured by setting up specific Name Format Options in the Marketing and Communications Configuration area. For the Addressee field, users have the option to choose which format on the contact record to use. For the Salutation field, users can choose to export the organization name or information from an organization contact. If there is no contact, users may specify a custom name to output as the salutation.
However, when exporting the organization information based on these name format options, the Contact Addressee field exports with the custom name as well, even though there is no contact, and the custom name is only specified for the salutation.
Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.