1. Click Reports
  2. Click Manage Reports
  3. Select a category that you want to store this report in 
  4. Select New Report under the Task Menu
  5. Name the report
  6. In the Group By drop down menu, select your Grouping preference
  7. Select Account Fields from the Browse Fields drop down menu and click on Last Name
  8. Continue adding any additional fields you'd like to include in the report
  9. Arrange the columns into order by clicking on the middle of the field column and dragging up or down
  10. Click the three stacked dots next to Last Name
  11. Click the "A" icon next to Sort Order
  12. Click Save and Run under the Task Menu
  13. Under Query select your category in the top box and your query in the bottom box
  14. At the bottom of the page select a Delivery Option and then click Submit
Please note, because only accounts that have the Individual Name Format will have a Last Name field, these steps can also apply to the Sort Name field instead so that we include accounts that have the Business or Family Name Format.