Application field of Enhanced Revenue Batch grayed out when a payment is applied to a 3rd party commitment

The Application field of an Enhanced Revenue batch is grayed out when a constituent's payment is applied to a 3rd party commitment.  Typically when a payment is applied to the commitment of the constituent making the payment, this information will be displayed in the Application field of the batch.

Note this issue only occurs in the Click Once environment.  The information is correctly displayed in the Application field in Web Shell.
Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 

Environment

 2.94.1524.48
 3.0.516, Service Pack 1 ; 2.94.1524, patch 58

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.