The mobile app may appear with distorted screens and text. In some instances, the error: Request Error: Invalid Username or Password can be received.
The fields may still be slightly distorted, as iPads are not optimized for the regular mobile app. Confirm that The Raiser's Edge HD mobile app is installed rather than the regular version, as the HD app is optimized for iPads.
Please be user to utilize the mobile app on one of the supported iPhone, Android, or Blackberry devices..