Error: Only organizations can add unapplied matching gift payments - when validating or saving a Batch

 When an individual's payment is applied to a matching gift claim, users may receive the following error when validating or saving the batch:

Only organizations can add unapplied matching gift payments.


This error occurs when an Individual's payment is applied to a matching gift claim.  Individuals cannot pay matching gift claims. 
Users can delete this Application and apply it to another commitment or add a donation application.

 
If it needs to be applied to a particular commitment:

1. Highlight the row in Batch

2. Select Edit>Clear Row message

3. Select the Apply to Commitments button

4. Delete the Application at the bottom for the unapplied matching gift claim

5. Click Load commitments to find the commitment and select it

6. Then click Auto-apply

7. Then Click Ok


If it is not being applied to an outstanding commitment:

1. Highlight the row in Batch

2. Select Delete on your keyboard

3. At the prompt "You have selected 1 row for deletion. Are you sure you want to delete it now?" Select Yes

4. Reenter the payment without the unapplied matching gift claim

Let me know what questions you have. Thanks and have a great day!
 

Environment

 2.94.1524

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