Error: Unfortunately Raiser's Edge has stopped when logging into RE:Mobile

Although all updates have been installed for RE:Mobile, users accessing the app with a Galaxy Nexus 2 may receive the error: Unfortunately Raiser's Edge has stopped.  The user will not be prompted for their system key and/or credentials.
This error can occur when using a device that is not compatible with RE:Mobile.  For additional information on compatible devices, see BB734830.

Environment

 7.92.5508, patch 7

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.