1. Ensure that the ResearchPoint URL has been added to the Trusted Sites Security Zone in Internet Explorer
    1. Open Internet Explorer and navigate to the ResearchPoint URL
    2. Click Tools, then Internet Options
    3. Select the Security Tab, then Trusted Sites (green arrow icon)
    4. Click Sites
    5. The ResearchPoint URL should be populated and click Add
  2. Ensure that Active Scripting is enabled for the Trusted Sites Zone
    1. Open Internet Explorer
    2. Click Tools, then Internet Options
    3. Select the Security Tab, then Trusted Sites (green arrow icon)
    4. Click Custom Level Button
    5. Under the Scripting section, verify Active Scripting is set to Enabled and click OK to save any changes
  3. Ensure that the workstation can access the URL https://ajax.googleapis.com/ajax/libs/jquery/1.7.0/jquery.min.js
    1. Open Internet Explorer
    2. Attempt to navigate to the above address
    3. If this is working properly, you should receive a prompt to open or save the .js file
    4. If you do not receive the download prompt, ensure that a firewall or proxy server is not blocking this connection