Error: There were no duplicate records found. - when validating an Enhanced Revenue batch

When a user uses the import option to create an enhanced revenue batch they are able to set duplicate constituent checking on both the import process and the batch. After completing the import process the batch is generated with constituents flagged as duplicates. If the user clicks the message (This constituent might be a duplicate. Click here to view.) they are presented with the error message. The user is then unable to clear these messages from the batch and cannot validate the batch when attempting to commit the batch.

Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 

Environment

 2.94.1524.66
 2.94.1524 patch 68

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.