If using Microsoft Office XP, 2003, 2007, or 2010:

1. Ensure Raiser’s Edge and any Office products are closed
2. Download and install the Microsoft Office XP web components. Make sure to install owc10.exe and not another version.
3. Download and install .NET Framework 4.0
4. Follow the prompts to install
5. After install is complete, relaunch Raiser’s Edge and run the Export Wizard again.