1.       Open the OO System Administration division.
2.       Select Security and select Users.
3.       Highlight a user that needs to process W2’s but does not see the menus.
4.       Click on Edit.
5.       At the bottom of the User Edit screen, select the Division and the Module Payroll/Personnel.
6.       Click on Customize Basic Security.
7.       In the Customize Basic Security screen, expand Functions, and expand W2 processing.
8.       Change Customize User Access to Always Allow for all  tasks.
9.       Click on OK and click Ok again.
The user will need to log totally out of FW and log back in to see the changes.