How to un-install Blackbaud Links

How to remove Blackbaud Links from Plug-ins in Raiser's Edge

The following steps should only be taken when un-installing Blackbaud Links.
See How to install Blackbaud Links for the steps to download and install the latest version, as there is no need to un-install and re-install to update to latest version.
 

  1. Login to Blackbaud links and click Settings icon
     
  2. If you intend to re-install Blackbaud Links then advise that you take screen shots of the various Settings tabs for checking / assistance once Blackbaud Links has been re-installed.
     
  3. Click Uninstall Blackbaud Links at the top right of the screen.
  4. Click Yes to the message “Are you sure you wish to uninstall Blackbaud Links? and immediately Exit and Sign out of Raiser’s Edge.
     
  5. If you receive the message -
    The un-installer has been launched and should appear shortly. Please close Raiser’s Edge to allow the process to complete
    You should click OK and exit and sign out.
     
  6. When the process completes, click OK on the message –
    The plugin has been uninstalled and will no longer appear in Raiser’s Edge under “Plugins”.


See How to install Blackbaud Links  for the steps to re-install, if required then, when installation complete see How to configure Blackbaud Links  to complete the Settings information again.
 

Environment

 Raiser's Edge

Was this article helpful?