Error: Your mobile service does not meet the minimum version. Please contact your system administrator.

 After downloading the mobile app for The Raiser's Edge and installing the Mobile Service per the instructions from the Customer Resource Center, users may receive the following error message upon Login: Error: Your mobile service does not meet the minimum version. Please contact your system administrator.
This message indicates that the Raiser's Edge database is not on the minimum required version of 7.92.5508, Patch 5.  In order to use the mobile app, The Raiser's Edge must be on a minimum of Patch 5 for 7.92.5508.  For more information on the mobile app, please visit the Customer Resource Center.

Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 

Environment

 7.92.5508, patch 5

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