Constituent Update Batch overwrites a constituent’s existing constituencies after choosing the constituent from a potential duplicate set

When creating a Constituent Update Batch via import, if the imported record matches more than one existing record, the warning message “This constituent matches multiple records” can appear.  If the linked constituent is chosen via this method, the constituent's existing constituencies are not successfully pulled into the batch and therefore can be overwritten upon batch committal.

We are currently evaluating this issue and will update this article when we have more information.

Environment

 2.91.1535 Patch 88

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.