1. Open IE on an affected machine and select Tools, Internet Options, Security, Trusted Sites
2. Select Sites
3. Confirm the WebPortal URL is saved under Websites
4. Select Close, OK
5. Clear the IE Internet Cache https://www.blackbaud.com/kb/index?page=content&id=BB722681
6. Close and reopen the browser
7. Select the Compatibility View icon to the right of the address bar, or Select Tools, Compatibility View
Note: To permanently set a site to appear in Compatibility view in IE, select Tools, Compatibility View Settings and add WebPortal to this list.
8. Log into WebPortal and attempt to select Create Requisition now
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