Performance issues when opening Submit Gift Aid claim to HMRC window

The Raiser's Edge hangs when opening the Submit Gift Aid Claim to HMRC option
Performance issue when selecting the Submit Gift Aid Claim to HMRC
The Raiser's Edge freezes when selecting to view Submitted Gift Aid claims
Submitted claims do not load
Unable to view submitted claims

Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 

The Submit Gift Aid Claim to HMRC needs to load each available claim, as well as the details from each of these claims.  The amount of time taken for the Submit Gift Aid Claim to HMRC page to load will vary depending on the number of claims available and the number of donations within these claims.

Selecting to show submitted claims will then display the same information for historical claims, this process will also vary depending on the number of historical claims and number of gifts within these claims.

Environment

 The Raiser's Edge Version 7.92.5508.11
 7.93.5782, patch 2

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