All passwords need to be managed in OCC if it is in use.
Option 1: Manually reset a user's password
- Log into Online Campus Community as a supervisor user
- Go to Users & Security and select Users
- Search for the user name
- Click the pencil icon next to that user name
- Enter the user's new password and confirm it
How can users change their Blackbaud NetCommunity password or change their User ID?