Facebook feed on home page of Essentials template event is showing information from other organization events

When creating a new event based on the Essentials template in Blackbaud Sphere, the Facebook feed that appears on the home page of the event contains information from other events.  It does not appear to be limiting the results to just the feed for that specific event.
Note: The information contained in this article no longer applies to Essentials based templates in Friends Asking Friends.  Facebook made a change shortly after this feature was implemented that no longer supported feeds displaying on the home page of the FAF events.  Because of this change, the Facebook AppID field does not function as originally intended and is scheduled to be removed from the Website Features section of the event.  Users still have the ability to write comments on the FAF event and can choose to post those comments to their own Facebook page, but there is no interaction with the organization's Facebook page any longer.  We are looking at implementing a Feed feature for Facebook down the road through another method, but for now the following steps will not yield what it was originally intended for because of Facebook's change.  If a solution is found for this down the road this Knowledge Base solution will be updated, so feel free to Subscribe to this article to receive updates of any changes in the future.





To limit the posts on your Facebook feed to only those associated with that particular event, you need to add the Facebook AppID in your event setup.
  1. Go to Communities > Special Events > Friends Asking Friends > Kintera Thon
  2. Hover over the name of your event and select Website Info
  3. Click on the Website Features link
  4. Scroll down to the Event Social Media section and add your Facebook AppID*

*A Facebook AppID can be created for your event by going to the Facebook Developer site

For more information, please read  How to configure the Facebook section of an FAF event with FAF Essentials

Environment

 9.4.1

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