Error: The RunServiceRevisions" task failed unexpectedly. Violation of PRIMARY KEY constraint ''PK_FINANCIALTRANSACTION''. Cannot insert duplicate key in object ''dbo.FINANCIALTRANSACTION''. when upgrading from 2.91 to 2.94"

When upgrading from version 2.91 to 2.94 and running service revisions, the revisions fail on the following task:
 

Loading xml catalog item: 2283.StockSale.Extension.Table.xml

Running revision ... RevisionID: 2284 (240 of 316) for revision set 1140

The "RunServiceRevisions" task failed unexpectedly.

---> System.Data.SqlClient.SqlException: Violation of PRIMARY KEY constraint ''PK_FINANCIALTRANSACTION''. Cannot insert duplicate key in object ''dbo.FINANCIALTRANSACTION''. The duplicate key value is (d3024aed-47b2-490d-bc61-00be50e76458).

Article Number: 64641

Products:

  • Blackbaud_CRM
This issue was caused by a data conversion problem.  If you are experiencing a similar issue, review  How to identify data conversion issues in Blackbaud CRM for more information. 

Workaround: For testing purposes, all stock revenue transactions were removed from the database.  However, this is not a viable workaround in a production environment.

Environment

 2.94

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.

Blackbaud Community

Connect and collaborate with fellow Blackbaud users.

Chat with Support

Chat with our experienced staff to receive help right away.

Connect

The Blackbaud team is online and ready to connect with you!