Runtime error accessing eStore pages and parts

When accessing hosted EStore pages or parts we receive the following runtime error:

Error Executing NCCS_MODULE_Get: Cannot open database "BBNC_XXXXX_Store" requested by the login. The login failed. Login failed for user 'BLACKBAUDHOST\BBNCAppPoolXXXXXX'.  @StoreID=2.


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Environment

 6.45.2034 Patch 18

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