- Ensure that you have entered the correct System Key, Login ID, and Password when configuring your merchant account.
- Ensure that the merchant account Process mode is not set to "Test".
- Ensure that the merchant account has been activated by Authorize.net
- Ensure that the username and password fields are correctly configured when setting up Authorize.net as a merchant account.
- Contact Authorize.net for further assistance
Blackbaud is unable to address this issue because it is related to third-party software. For assistance, contact the third-party vendor.