On occasion, eTapestry will schedule a maintenance update over the weekend, for a release or updates to the system, during the early morning hours on Sunday. While this happens, you may not be able to log into eTapestry or use certain modules. There are some processes in place to ensure scheduled items and donations are not affected during this time, however it is different based on the module.
Scheduled Reports: Our development team implements a process that prevents the scheduled reports from running until after the maintenance update has been completed. This way the maintenance does not interrupt a running report. If you have a really large report or a lot of reports scheduled to run on the same night there is a chance they won't all complete since the window to run scheduled reports has been shortened. Auto Processing: The same process is in place as for scheduled reports. Auto processing transactions are managed after the application is restarted. DIY and eCommerce: These pages can be viewed and submitted during application downtime. Those submissions are queued and officially processed after the application is back up and running. Cart (eStore): The Cart cannot be viewed when the application is offline and therefore it cannot accept transactions. Personal Fundraiser: Pages cannot be viewed when the application is offline and therefore it cannot accept transactions or registrations. Scheduled Advanced Mass Emails: The partner that we use to send Advanced emails, Delivra, handles the job fully after it is scheduled through eTap so maintenance will not affect the job. EDH Integration: The integration will run after the application is back online. AddressFinder (NCOA), Social Media Finder, and Wealth Rating: The services will run after the application is back online.