If Blackbaud hosts your data, please contact support and reference this article number.

Otherwise, take the following steps on the Server:
  1. Open the folder for the WebService >  Edit Web.Config file.
  2. In the bindings section, change he maxBufferSize, and maxReceivedMessageSize from 163840 to 263840.
  3. Open the folder for the WebSite > Edit Web.Config file.
  4. In the bindings section,  change the maxBufferSize, maxBufferPoolSize and maxReceivedMessageSize from 131072 to 231072.
  5. Save these files.
Default File Locations:
  • C:\Program Files\Blackbaud\The Financial Edge WebPortal\WebService\Web.config
  • C:\Program Files\Blackbaud\The Financial Edge WebPortal\WebSite\Web.config

WebService > Web.Config file
        <binding name="WPBinding" maxBufferSize="263840" maxReceivedMessageSize="263840">
          <security mode="None">
WebSite > Web.Config
        <binding name="WPAjaxBinding" maxBufferSize="231072" maxBufferPoolSize="231072" maxReceivedMessageSize="231072" transferMode="Buffered">
          <security mode="None">
            <transport clientCredentialType="None" />