Error: Data could not be saved. In account system [ACCOUNT SYSTEM], account segments have not been defined for the segment values: [SEGMENT NAME]: Revenue Category: 'Not Used', Site: 'Not Used' when adding a planned gift as revenue.

Users may receive the error message above when attempting to add a planned gift as revenue, if the following conditions are met.

1. The account structure of the GL account system selected is comprised of composite segments, and one of the composite segments use the Site field to calculate GL distribution.
2. One of the segments in the GL account structure utilizes the Site field to determine GL distribution.

We are currently evaluating this issue and will update this article when we have more information.

Environment

 2.94.1524

Was this article helpful?