To prevent the import from failing during the next sync the connection must be enabled in Sphere.
 

Before the integration with Friends Asking Friends and to prevent the import from failing during the next sync, the connection must be enabled in Sphere.

    1. Log into Sphere.

    2. From the Control menu, click Administration and then click Kintera Connect API.

    3. Select I have read and accept the Terms and Conditions for Kintera Connect.

    4. Click Accept.